Failures Move Upstream
Failures move up-stream from the customer through manufacturing and back to the design. When customer complaints become too common a...
Prevention over Reaction
Preventing a problem is far less expensive than reacting to a discovered problem. Consider in the design of a new product, I can get 15...
AI Didn't Kill Your Business! COPQ Did!
The trends and advancements in the flow of information, and the enhancements in the fields of Artificial Intelligence, 3D Printing and...
The Dilemma of SIZE!
This brings me to my point about the dilemma of size. It isn't that a smaller company can't benefit from a six sigma program, it'
WALK AWAY!
If you are a quality professional you have been asked the question 1000 times, and if you are a business man you need to be asking the...